
The way we see our GP has changed dramatically in recent years, with phone triage, online forms and video calls now sitting alongside the traditional face-to-face visit. But which format actually delivers when you genuinely need help?
Put the items in your preferred order.

Face-to-face at the surgery
Sitting across from your GP allows for proper examinations and picking up on subtle cues. Many patients feel nothing beats being in the same room.

Telephone appointment
Convenient and quick, letting you speak from home or work without the waiting room. Ideal for follow-ups and straightforward concerns.

Video consultation
Combines visual assessment with the comfort of home, useful for skin issues or when you're too unwell to travel. Depends heavily on a decent broadband connection.

Online eConsult form
You describe the problem through a digital form and the practice responds accordingly. Efficient for admin queries but often criticised for lengthy question lists.

Pharmacy First referral
For minor ailments, community pharmacists can now prescribe and advise without a GP visit at all. Fast access, though limited to specific conditions.
Drag the photo to reorder
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